Get in Touch With Us
This page is for readers who need to reach the editorial team behind Offshore Sportsbooks — to report a payout problem, flag a bonus term we described wrong, ask how a rating was reached, or suggest a sportsbook we haven't looked at yet. Below you'll find what we can and can't help with, what to include so we can act on your message, and where to go when the issue is one only the sportsbook or a support service can solve.
Age and risk statement: the sportsbooks discussed on metrosportsreport.com are for adults 21 and over (18+ where a site sets that minimum and your situation allows). Betting costs money and most bettors lose over time. If gambling is causing harm, call 1-800-GAMBLER for confidential help, 24/7.
How to reach the editorial team
Email is the only channel we run. Write to [email protected] and put the topic in the subject line — \"payout delay\", \"bonus terms\", \"correction\", \"new site suggestion\" — so it lands with the right person. A real editor reads every message. We aim to reply within two business days, and longer around major NFL, NBA, NHL and MLB weekends when volume spikes.
We do not publish a phone number, and we don't operate live chat. Anyone contacting you by phone claiming to represent this site is not us.
What to include
- The sportsbook's name and, if it matters, the date of the event or transaction.
- What you expected to happen and what actually happened, in one or two sentences.
- Screenshots of the relevant terms, ticket or cashier page, where you have them.
- The page on metrosportsreport.com you're referring to, if your message is about something we published.
Never send us passwords, full card numbers, crypto private keys or seed phrases, or images of ID documents. We don't need them and we don't want them.
What we can help with — and what we can't
| We can | We can't |
|---|---|
| Correct or update anything we've published, including offer terms that have changed | Access, unlock, verify or close your account at any sportsbook |
| Explain how an editorial rating was reached and what fed into it | Release a pending withdrawal or overturn a voided bet |
| Log a payout complaint and factor a pattern of reports into future reviews | Act as a regulator, arbitrator or dispute-resolution service |
| Point you to responsible gambling resources and self-exclusion options | Give legal or tax advice on your state's position |
| Consider a sportsbook you think we've missed | Supply picks, tips or anything sold as a sure thing |
That middle row is worth dwelling on. Offshore sportsbooks are licensed outside the United States — commonly in Curaçao, Panama or Costa Rica — and accepting US players is not the same as being authorized to serve them. There is no US state gaming commission standing behind your balance at these sites, no segregated-funds rule, no guaranteed payout, no state-run complaints process. That's the grey area readers here are already operating in, and it means a complaint to us is a signal we can publish, not a lever we can pull. Check your own state's laws, and consult a qualified attorney or tax professional for anything that turns on them.
Reporting a problem with a sportsbook we rank
Payout speed and reliability are the two things we get contacted about most, so here is how we treat those reports.
A single delayed withdrawal usually has a mundane explanation: KYC paperwork outstanding, a first-withdrawal check, a rollover requirement not yet cleared, a crypto address entered wrong, or a payout limit that caps a large win into installments. We'll ask you to confirm those first. Repeated reports about the same operator, especially around the same method or the same threshold, are what move a rating. We say when something is confirmed, when it is the sportsbook's own advertising, and when it's an open question we haven't resolved. Findings that depend on timing get dated — this page was last fact-checked Sep 24, 2026.
Questions about the sportsbooks we rank
Our inbox skews toward a handful of operators near the top of the list, so here's context on the three we hear about most. Ratings are our editors' judgments, not customer-review scores, and none of them is a safety guarantee.
Lucky Rebel
Sits at the top of our list on a 10.0 editorial rating, and most of the mail about it concerns the welcome offer: 125% up to $1,250 plus a 50 FreeBet. Before you write to ask why a bonus hasn't credited, read the operator's own terms for that promotion — rollover multiple, minimum odds on qualifying wagers, the window you have to clear it, and which deposit methods are excluded. Those conditions are set by the sportsbook and can change without notice; a percentage headline means very little until you've seen the wagering requirement attached to it. Limitation: as a newer name it has less public track record of paying than the long-established sites below it, which is exactly why we'd rather you tell us about your withdrawals than assume we already know.
Bovada
Rated 9.9 and the most familiar brand in our inbox, largely because of its breadth — point spreads, moneylines, totals, futures, parlays, same-game parlays, props and live in-play markets across the major US leagues. Its welcome bonus is 50% up to $250, modest next to some offshore offers, and it carries rollover and minimum-odds terms you should read at the cashier. Limitation: readers who want the sharpest pricing sometimes find the juice here is not the best available on mainstream sides and totals, and account restrictions have been raised with us by winning bettors. Verify current availability of any payment method for your state before you fund an account.
BetOnline
Rated 9.6. Messages about BetOnline tend to be about odds and market depth rather than access — soccer, golf, MMA, horse racing through its racebook, plus props and futures beyond the four US majors. Its welcome offer is advertised as $250 in free bets; free-bet stakes are normally not returned with winnings, and the offer carries its own qualifying deposit, minimum odds and expiry terms, so treat the headline as a starting point and the fine print as the actual deal. Limitation: the promotional structure is more complex than a flat deposit match, and card deposits for US customers can fail intermittently, which pushes many bettors toward crypto.
The rest of the list
We also cover BetNow (125% up to $2,500), Everygame (100% up to $500), BetUS (100% up to $2,000 on sports plus 25% on casino), Sportsbetting (50% up to $250 in free bets), Xbet (50% up to $200 when using a credit card), MyBookie (100% up to $1,000 for new players) and ApuestaHoy (200% welcome offer). Every one of those figures is the operator's advertised maximum and every one is conditional on rollover, minimum odds, a claim window and eligibility rules published by the sportsbook. Write to us if the terms you see at signup don't match what we've described.
Money questions we're asked about
We can explain how funding and payouts generally work offshore; we can't move money for you.
- Crypto — usually the fastest route in and out, and often the only method with no fee from the sportsbook. Settlement still depends on network conditions, and the dollar value of a balance can fall between deposit and withdrawal. That volatility is a real cost, not a footnote.
- Bank cards — Visa and Mastercard deposits are commonly offered to US customers but are frequently declined by issuers. Cards are rarely a payout method; expect to be paid back a different way.
- Bank wire — used for larger withdrawals, slower, and typically the method most likely to carry a fee and a minimum.
- Money transfer and voucher or player transfer — offered at some sites for deposits and occasionally payouts, with their own caps.
Availability differs by operator and can change, so confirm at the cashier rather than trusting any list, including ours. The same goes for payout limits, per-transaction fees, free-withdrawal allowances per month and how long verification adds to a first cashout. If a page of ours states a timing or fee that no longer holds, that's precisely the correction we want.
Casino and other product lines
Most of these operators run more than a sportsbook. Alongside betting markets you'll typically find a casino with slots and table games, live-dealer rooms, poker at some sites, esports, and a racebook for thoroughbred and harness wagering. Those sit under different terms from the sportsbook: casino bonuses usually carry much higher rollover, racebook rebates work differently from sports free bets, and clearing a sports bonus with casino play is normally prohibited. BetUS, for instance, advertises its sports match alongside a separate 25% casino bonus — two offers, two sets of conditions. If your question is about a casino product, say so in your subject line. Readers comparing casino-first options can also look at our rundown of non-GamStop casino sites, which covers a different segment from the sportsbooks ranked here.
How we rank, and how commercial relationships are handled
Offshore Sportsbooks may earn a commission when a reader opens an account through a link on this site. That is how the site is funded, and it is disclosed here rather than buried. Commission does not buy a position in our rankings and does not shield an operator from criticism or from being dropped.
Our assessments come from desk research, not from testing: we review published terms, licensing information, payment pages and the public record of how an operator has handled payouts, and we weigh reader reports. We have not deposited, wagered or withdrawn at these sites, and we don't present advertised payout speeds as measured results. The numbered ratings are editorial judgments on odds and pricing, market coverage, bonus value against its rollover, banking including crypto, support responsiveness, mobile experience through apps or browser, and reputation. Ask us about any of it and we'll explain the reasoning.
Press, partnership and takedown requests
Operators, affiliates and agencies should use the same email and identify the brand and their role in the first line. We'll consider a listing, but placement follows the criteria above and we don't publish operator-supplied copy as editorial. Factual disputes about something we've written should come with evidence — the term as published, the date, and the URL. Where we're wrong, we correct it and note the change.
If betting has stopped being fun
Please tell us in your message if that's the reason you're writing, and we'll respond with resources rather than sportsbook links. Call or text 1-800-GAMBLER for free, confidential support anywhere in the US. Be aware that offshore sportsbooks often lack the deposit limits, cool-off periods and self-exclusion tools required of state-regulated operators, and that a self-exclusion registered in your state does not reach them. Set your own limits, only stake money you can afford to lose entirely, and never bet to recover a loss or to get out from under a financial or emotional problem.
Before you write
If your question is about a specific offer, check the operator's terms page first — most bonus questions are answered there in a paragraph. If it's about a delayed payout, contact the sportsbook's own support and give it a documented attempt before escalating to us; we'll want to know what they told you. For anything else, a short email with the details listed above gets a faster, more useful reply than a long one without them. We read everything, and reader reports genuinely shape what we publish next.